Hot-desking is becoming one of the latest buzzwords for the ‘modern office’ setup. The dictionary defines hot-desking as the practice, in an office, of allocating desks to workers when they are required or on a rota system, rather than giving each worker their own desk. Rapid advancements in technology and high costs of purchasing office […]

I was having a conversation very recently with a former – and highly successful – PA to the CEO of a high-profile FTSE100 firm, and we got on to talking about why she had been promoted to the role of the CEO’s PA, amongst many other highly competent Assistants. ‘I asked my boss,’ she said, […]

The role of the Executive Assistant (EA) continues to evolve and in my capacity as a trainer, educationalist, and thought-leader in the industry, I continue to observe and reflect on what the role of the EA will become. Having worked as an ‘Assistant’ for 20 years, and having transitioned from Secretary, to PA, to EA, […]